Customer Service Sales Advisor

Customer Service Sales Advisor

Location :
Paisley

Salary : £28-£32K DOE + Bonus

We currently have an exciting full time vacancy for a Customer Service Sales Advisor to join our client with an immediate start date.

The Paisley branch is going through an aggressive expansion phase, therefore progression through the company is highly probable for the correct candidate.

The Sales Advisor will ensure all customers receive the highest level of service, and in doing so, maximise the revenue potential of the site. You will be based in our Contact Centre and be responsible for delivering all company processes in relation to our customers to ensure a cost-efficient positive contribution is made to the overall business.

• Deliver exceptional sales in line with company expectations.
• Follow the enquiry process through different mediums of enquiries (phone, email, online), ensuring a high conversion rate.
• Increase the site revenue by effectively delivering the company debt management process.
• Work with management & onsite staff to create a positive teamwork culture.
• Effectively and efficiently work towards, and achieve, individual KPI's and have a positive impact on overall company revenue.
• Be target driven and show ability to increase performance & skills while developing through company Competency Levels.
• Deal with any customer complaints or challenges effectively as a first point of contact.
• Be a champion representative of the Company Brand for all customers.

• Customer focused, always putting the customer at the heart of every decision you make.
• Great communications skills, and ability to adapt to your audience and build relationships.
• Target driven and focused on achieving KPI's for the Site Team.

Our Paisley Branch is open 6 days per week and the successful candidate's normal working hours will be 40 hours per week, to cover the following hours on a rotational basis:

• Monday to Friday: 9:00am to 5:00pm
• Saturday : 10:00am to 4:00pm