Customer Service Coordinator

This position is well suited to candidates with a background in transport, logistics, shipping or removals
, who have strong service delivery and organisational skills and enjoy managing multiple moving parts while acting as a key point of contact.

• Coordinate end-to-end corporate and government move programmes.
• Act as the main liaison for clients throughout the relocation process.
• Work closely with internal teams, suppliers, and agent networks.
• Track consignments globally and manage exceptions.
• Oversee financial administration, including costs and invoicing.
• Support account management and onboarding of new clients.
• Deliver service in line with KPIs and contractual standards.

• Strong customer service and stakeholder management skills.
• Background in transport, logistics, shipping, or removals
• Proven experience coordinating moves or complex projects.
• Confident using Microsoft Word, Excel, and Outlook.
• Removals or relocation experience is advantageous but not essential.

• Work with a market-leading company in a collaborative environment.
• Opportunities for career growth and commission-based incentives.
• Be part of a supportive team delivering high-profile corporate and government moves.
• Exposure to high‑profile government and corporate accounts.