Child Support Case Processing Analyst

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Date:
Jan 9, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No:867915

Agency:
Department of Revenue

Working Title:

CHILD SUPPORT CASE PROCESSING ANALYST -

Position Number:

Salary: $38,759.88 - $45,004.08 / annually

Child Support Case Processing Analyzer (Revenue Specialist II)

Palatka

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

This position performs customer support and attends court for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Preparing for and attending court
• Interacting with legal services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

• Experience processing information using a computer system.
• Experience conducting research and analyzing information to make decisions. *
• Experience communicating with others to gather information. *

• * Relevant education may substitute on a year‑for‑year basis of the required experience.

• All communications throughout the hiring process will be sent to the e‑mail address you provide in your People First profile. Please ensure your e‑mail address is accurate and monitor the junk/spam folders for emails regarding this position.
• All experience, including examples of implementation, must be documented in detail on the candidate profile/resume.
• This role is initially an in‑office position but may become eligible for telework after you complete required training and reach an acceptable level of proficiency.

Salary: $38,759.88 - $45,004.08 / annually

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

SCREENING DISCLAIMER:
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:
If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS:
You will be required to undergo a National Level‑2 criminal background check which requires you to provide your fingerprints.

REMINDER:
Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://(Use the "Apply for this Job" box below)..

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center . Notification to the hiring authority must be made in advance to allow sufficient…