Group Head of Aftersales & Service Excellence

A leader in automotive and mobility services is seeking a Senior Aftersales professional to design and manage aftersales operations across dealerships and service formats. The ideal candidate will have 10–15 years of experience in automotive aftersales, strong analytical skills, and a proven track record in operational efficiency. This role includes developing an Aftersales Playbook, establishing pricing structures, and leading capability development for service staff.

Candidates should possess excellent leadership and communication skills, along with a degree in a relevant field.
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