Regional Maintenance Lead Technician

Regional Maintenance Lead Technician

Location: Dallas, Texas and other properties within Texas

Employment Type: Full-Time

Travel: Frequent – up to 75%, including overnight stays. Will travel to all properties within Texas.

Job Summary

We are seeking a high‑performing, hands‑on Regional Maintenance Lead Technician to support and elevate our property maintenance operations across multiple locations. This role is ideal for a leader who leads by doing—someone who can roll up their sleeves, coach others in real time, and help on‑site teams achieve excellence in maintenance, safety, compliance, and resident satisfaction. The Regional Maintenance Lead Technician is a boots‑on‑the‑ground resource, working directly with community maintenance teams to strengthen skillsets, improve performance, and ensure our properties are always inspection‑ready.

Key Responsibilities

• Ensure all assigned communities remain NSPIRE ready at all times.
• Support properties in preparation for state agency, lender and NSPIRE inspections.
• Identify deficiencies and guide on‑site teams on corrective actions to meet compliance standards.

Construction, Warranty & Unit Acceptance

• Participate in scheduled construction walks and warranty inspections, documenting issues and facilitating resolution.
• Support the final unit acceptance process for new construction and renovation projects to ensure units meet Pivotal standards before occupancy.

Hands‑On Maintenance & Technical Support

• Perform general and advanced maintenance tasks, including HVAC troubleshooting and repair, plumbing, electrical, and structural systems.
• Serve as a technical expert for on‑site teams, assisting with repairs when properties are short‑staffed or facing complex issues.

Training, Coaching & Team Development

• Onboard and train new maintenance technicians to meet performance expectations.
• Provide ongoing in‑person coaching to maintenance teams, reinforcing best practices, work quality, communication, and efficiency.
• Model the standards of professionalism, teamwork, and accountability expected at Pivotal.

Special Projects & Operational Support

• Lead special maintenance projects by assessing property needs, executing repairs or coordinating with Pivotal capital expense role or vendors and contractors to improve safety, compliance, and resident quality of life.

Utility Conservation & Cost Control

• Monitor ION utility dashboards to identify consumption trends and opportunities to reduce waste.
• Support and encourage the on‑site team to reduce water consumption, assist in fixing leaks when applicable.

Requirements

• EPA Certification:
  Type II or Universal required.
• Ability to install, troubleshoot, and repair HVAC systems.
• 5+ years of maintenance experience in property maintenance, construction, or facilities management.
• Willingness and ability to travel frequently with some overnight stays.
• Strong communication and collaboration skills to work effectively with property teams and contractors.
• Ability to work independently, prioritize tasks, and adapt to changing project needs.
• Experience with HUD or NSPIRE inspection protocols.
• Ability to use technology.

Preferred Qualifications

Technical certifications in HVAC and plumbing.

Core Maintenance Tools

• Hand tools:
  Screwdrivers, pliers, wrenches, hammers, utility knives.
• Power tools:
  Drills, grinders, saws, impact drivers.
• Electrical & Diagnostic Equipment.
• Multimeters and voltage testers.
• Infrared thermometers (for heat detection).
• HVAC Tools.
• Manifold gauges and refrigerant recovery systems.
• Leak detectors and vacuum pumps.

Seniority Level

Mid‑Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

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