Health Unit Coordinator - Med Surg

Position Summary

To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by organizing unit activities, coordinating and relaying information to health care team members, patients and families in an accurate and timely manner.

• Demonstrates accurate order management and communicates vital information to the appropriate staff.
• Maintains a clean and safe environment.
• Orders received are initiated in a timely manner.
• Utilizes Health First computer systems with regards to order management.
• Maintains Teletracking on the nursing unit with appropriate accurate information.
• Maintains patient chart.
• Demonstrates knowledge of computer downtime procedures and maintains most current forms.
• Facilitates response to call lights within a timely manner.
• Demonstrates Super User ability with computer software applications.
• Participates in orientation of associates.
• Admits, discharges and transfers patients in a timely manner.
• Demonstrates effective telephone etiquette and facilitates telephone communication between licensed staff and physicians.
• May have limited access to authorized medication storage areas as needed to perform assigned duties.
• Responds to visitor/patient emergencies appropriately according to department/facility standards.
• Demonstrates and/or makes suggestions toward the positive financial performance of the unit.
• Uses and cares for equipment and supplies economically.
• Provides service to patients and families with sensitivity and respect for their needs.
• Maintains patient’s current demographic information.
• Coordinates appointments and transportation as needed for patients.
• Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHP scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report.
• Supports the Health First philosophy.

• High school diploma or equivalent.
• Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain it.
• Previous experience in a healthcare setting.
• Knowledge of medical terminology preferred.
• Basic knowledge of computer hardware and software.
• Must be able to speak/understand the written and verbal consejo of the English language.

• Manual dexterity required for computer work.
• Visual acuity and hand‑eye coordination to perform various tasks.
• Ability to speak and articulate clearly.
• Ability to work extended hours and vary work assignments and Alba hours as necessary to perform assigned tasks.
• Ability to meet additional demands as defined by the department.

• Ability to work in a often stressful environment with patients/families at various ages and levels of understanding.
• Ability to concentrate on multiple priority activities.
• Ability to respond appropriately to life‑threatening situations.
• onnell critical thinking and problem‑solving skills.

Full‑time position. Shift times: 7:00 am – 7:00 pm. Paygrade: 23. Salary range: $40,000.00 – $45,000.00.

• Seniority level:
  Entry level
• Employment type:
  
  Full time
• Job function:
  Other
• Industry: Hospitals and Health Care