Liquor Store Associate
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Liquor Store Associate – Winn-Dixie
Job Summary
This role is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Essential Responsibilities- Compliance 50%
- Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store.
- Deny sale of alcohol or tobacco to underage or intoxicated customers.
- Customer Excellence 25%
- Provides continuous attention to customers' needs.
- Greets, assists, and thanks customers in a prompt, courteous, and friendly manner.
- Offers product suggestions to customers when appropriate.
- Operational Excellence 25%
- Stocks and rotates department products to ensure freshness and date control.
- Restocks and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operates department equipment and tools; operates cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
- Keeps work area clean, orderly and free from safety hazards; reports faulty equipment and hazards to management.
Required Education
High School / GED
Preferred Education
High School / GED Diploma
Language Requirements
English;
English and Spanish
Relevant Experience
0 - 3 years minimum, No Supervisory Experience
Knowledge, Skills & Abilities Required
- Must be at least 21 years of age.
- TIPS Training required prior to position start date. See Addendum.
- Ability to read, write, speak, and understand English, and proficiently follow instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of a pre-employment drug test and background check.
- Compliance with all company policies and procedures.
- High standard of integrity and reliability.
- Basic computer skills required to participate in online training.
- Customer service skills.
- Ability to work in a fast-paced and busy environment.
Retail - General. Physical demands include standing or walking, handling various loads, and exposure to indoor/outdoor conditions, potential cold or hot environments, and safety hazards. May require lifting up to 50 lbs and carrying loads as needed.
Travel Percent & OvernightNone
Shift(s) & CertificationRequired Certifications & Trainings include alcohol compliance training, cash handling training, and store operations trainings as listed by the employer.
Job Tag #WD
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