Brand Ambassador | Palm Gardens, FL

Brand Ambassador | Palm Beach Gardens, FL

David Yurman is a celebrated American jewelry company founded in New York by David Yurman and his wife, Sybil. They create timeless, contemporary Men's and Women's jewelry through unconventional artistry, featuring their signature cable motif.

The David Yurman Palm Beach Gardens team is looking for a Brand Ambassador to share the company s mission with clients and deliver a superior customer service experience. The role is commission-eligible and involves achieving a high volume of personal sales through clientele development and product knowledge.

The Brand Ambassador will be accountable for the following key deliverables:

• Sales and Service
  • Deliver individual sales budget by maximizing all selling opportunities
  • Create a positive and rewarding client experience that is warm and hospitable in all customer interactions
  • Provide exceptional customer service by ensuring that the customer takes priority at all times
  • Fully support and align with all key business initiatives and new product launches
  • Remain current and knowledgeable of industry trends to determine opportunities to maximize sales within the market
  • Collect meaningful customer data for building relationships and personalizing future client development opportunities
  • Utilize available marketing tools to engage current and new business and drive sales
  • Embrace and utilize technology to enhance the customer experience
• Operations
  • Assist with inventory control and keep shrink levels below target
  • Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines
  • Maintain up-to-date knowledge of all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with support team in the repair process and follow up on customer communication
• Teamwork
  • Be aware of the impact of behavior on others
  • Provide help and advice to colleagues to achieve goals
  • Demonstrate a flexible approach, responding positively to reasonable requests

• Previous retail or luxury retail sales or relevant clientele-focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship-building skills
• Strong verbal and written communication skills
• Computer skills to operate our retail POS system and MS Office programs such as Word, Excel, and Outlook
• Flexibility to work in various roles based on business needs (e.g., on the sales floor, operations)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays

The expected base salary for this role is $20.00 - $24.00/hour, plus commission.

Base pay is one component of David Yurman s total compensation package, which may also include healthcare benefits, 401(k), bonus, employee discounts, generous paid time off, sick time, and more.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail Luxury Goods and Jewelry