Home Health Liaison

Home Health Liaison

Accord Care Home Health

Location:

St. Augustine, FL

Schedule:

Full-Time /Part-Time/Variable

Department: Operations

Reports to: Director of Professional Services

Accord Care and our family of brands is a premier Medicare Home Health Agency and in-home personal care company providing services to people of all ages and levels of need. A better quality of care comes from exceptional caregivers and Accord Care only hires the best! Accord Care is an employee-friendly company. We focus on our employees to ensure they have a healthy work and life balance.

Our employees become our family, and through excellent training and support, they are ready to serve our clients with a fresh perspective on successful aging.

Join our mission to connect compassionate clinicians and caregivers with those who need them most.

The Home Health Liaison develops and maintains professional relationships with physicians, healthcare facilities, and referral partners to drive growth in patient admissions. This role is responsible for external business development, referral management, and ensuring seamless transitions of care to support high-quality home health services.

• Conduct daily outreach to 8-10 referral sources including physicians, discharge planners, and healthcare facilities.
• Spend approximately 80% of time engaged in external business development activities.
• Achieve or exceed a monthly goal of 15 Medicare Start of Care admissions.
• Maintain accurate records of referral activity within the company's contact management system.
• Develop and execute territory sales plans using market and competitive analysis.
• Attend weekly sales meetings and submit required reports and expense documentation.
• Represent the company at community and professional events to promote services.
• Collaborate with internal teams to ensure timely documentation and service delivery.
• Participate in quality improvement programs, team meetings, and training sessions.

• Minimum of three years of proven sales experience, preferably in home health, hospice, or healthcare services.
• Working knowledge of home care admission criteria and healthcare terminology.
• Valid driver's license, safe driving record, and reliable transportation.
• Strong relationship‑building and closing skills.
• Excellent communication, presentation, and organizational skills.
• Proficiency in Microsoft Office applications and mobile communication tools.
• Demonstrated professionalism, self‑motivation, and ability to work independently.

This position requires regular local travel, accounting for approximately eighty percent of work time, with occasional overnight trips as needed. Work is primarily conducted in physicians' offices, hospitals, and community settings. The role requires the ability to lift up to thirty‑five pounds occasionally and maintain flexibility to meet varying schedule demands. Tasks do not routinely involve exposure to blood or body fluids;

however, unplanned situations may occasionally require performance of duties where such exposure could occur.

You will represent a trusted provider of compassionate, patient‑centered home health care. This position offers autonomy, professional growth, and the opportunity to make a measurable impact on patient access and care coordination.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.