Senior Consultant; Life Sciences

We are looking for a Senior Consultant with deep expertise in the Healthcare & Life Sciences (HLS) sector—specifically focusing on Life Sciences—to help support our continued growth. In this role, you will review, analyze, and evaluate complex business systems, requirements, and domain‑specific user needs across pharmaceutical, biotech, medtech, and clinical operations environments.

You will independently formulate and implement technology solutions—primarily leveraging Salesforce Life Sciences Cloud and the wider Salesforce ecosystem that align with our clients' commercial, clinical, and regulatory strategies. The Senior Consultant is responsible for leading client workshops, mapping business processes, designing tech‑enabled process improvements, building data models, and delivering detailed functional designs. You will lead key work streams, manage discrete project engagements and serve as a trusted advisor to Life Sciences leaders.

• HLS Solution Delivery: Design, configure, and implement custom solutions on , with a primary focus on Salesforce Life Sciences Cloud (including capabilities supporting Commercial operations, Clinical Operations, Patient Services, and Provider/KOL engagement).
• Domain & Business Analysis: Facilitate discovery sessions, capture complex Life Sciences workflows (e.g., sample management, trial management support, patient onboarding, medical affairs), and translate them into functional design documentation, process flows, and technical requirements.
• Client & Team Leadership: Work collaboratively with cross‑functional Coastal and client teams; exercise independent judgment on small‑to‑medium engagements or lead major work streams on large enterprise transformations.
• System Design & Integration: Oversee Salesforce administration, configuration, data modeling, data migration, and integration strategy with enterprise Life Sciences platforms (e.g., ERP, Veeva, EHR/EMR systems, lab data feeds).
• Stakeholder Management: Drive consensus across diverse business stakeholders (Commercial, Clinical, Compliance, IT) through clear communication, workshop facilitation, and value‑focused solution presentations.

• 5–7 years of total professional experience, including at least 2+ years in consulting and direct experience delivering solutions within the Healthcare & Life Sciences (HLS) space.
• Life Sciences Expertise
  :
  Hands‑on experience with Salesforce Life Sciences Cloud (or Health Cloud within Life Sciences contexts) and a solid understanding of industry processes across Pharma, Biotech, or Med Tech.
• Salesforce
  
  Certifications:
  
  Active Salesforce Administrator certification required; additional certifications such as Health Cloud Accredited Professional, Salesforce Consultant (Sales/Service), or Data Cloud are highly preferred.
• Technical Architecture & Data Modeling: Proven ability to configure, administer, and architect data models within Salesforce to meet strict operational and data‑governance standards.
• Enterprise Integration Awareness: Fundamental understanding of implementing and integrating enterprise platforms (CRM, ERP, clinical systems) in a Software as a Service (SaaS) environment.
• Client Communication: Exceptional verbal and written communication skills with the confidence to articulate technical solutions to both technical teams and Life Sciences business executives.
• Leadership & Independence: Demonstrated ability to take ownership of project deliverables, think critically, and lead work streams with minimal direct supervision.
• Work Authorization: Must have full‑time permanent US work authorization.

• Bachelor’s Degree preferred, or equivalent experience
• Business…