Director - Sales; EDU

We are looking for a Director - Sales (Education focus) to help us support our continued growth within the higher education sector. This leader will be responsible for building and maintaining relationships with colleges, universities, and systems while collaborating with our Business Development and Delivery teams to modernize the student and faculty experience. We are seeking candidates with exposure to the Salesforce delivery process (hands‑on Salesforce consulting experience highly preferred) who understand the complex governance and multi‑stakeholder environments of Higher Ed.

• Engage with University Cabinets, Provosts, CIOs, and VPs of Enrollment/Advancement to expand Coastal’s footprint across the Higher Education landscape.
• Create detailed business and territory plans that align with academic fiscal years and recruitment cycles to facilitate the attainment of annual goals.
• Personally identify and nurture new opportunities through institutional networking, EDUCAUSE, and Higher Ed user groups to turn prospects into long‑term campus partners.
• Manage the entire relationship lifecycle, navigating the unique path from campus‑wide discovery to procurement/RFP and through to successful project commencement.
• Lead discovery conversations that uncover institutional pain points regarding Recruitment & Admissions, Student Success, Advancement, and Lifelong Learning.
• Present Salesforce solutions—specifically Education Cloud and Education Data Architecture (EDA)—that align with the institution’s strategic plan and accreditation goals.
• Provide professional after‑sales support to ensure high user adoption among faculty, staff, and students.
• Maintain best‑in‑class forecasting and pipeline management to provide leadership visibility into the Higher Ed Business Unit.
• Engage with Salesforce.org Higher Ed RVPs and AEs to partner on co‑prime opportunities and drive digital transformation in academia.
• Partner with Coastal Leadership to align business development efforts with Higher Ed‑specific delivery frameworks.
• Work with your team to create estimates and SOWs that account for academic calendars, phased rollouts, and institutional budget constraints.
• Travel as needed to support campus visits and finalize partnerships.

• 5+ years proven expertise as a Salesforce Delivery Consultant or similar role, and interest in applying your delivery expertise in Sales.
• 5+ years of Sales experience is ideal, but will consider candidates with less sales experience who exhibit a strong desire and enthusiasm for sales.
• Proven Portfolio Growth – you will be responsible to Grow our Coastal customer base across multiple industries through generating, shaping and capturing leads
• Deep experience in the Salesforce Ecosystem, specifically with Education Cloud, EDA, and HEDA.
• Ability to take ownership and responsibility for, and actively drive sales pursuits.
• Commitment to building long term relationships with customers and winning business through trusted relationships
• Consultative mindset with an understanding of Higher Ed governance, shared governance models, and departmental silos.
• Understanding of and relationships within the Salesforce portfolio along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
• Excellent communication, preparation, strategy, presentation and execution skills
• Ability to “project manage” a sales cycle by leading collaboratively and working with other key internal groups - pre‑sales, delivery, SMEs and Industry Professionals
• Organizational and time‑management skills. Being detail oriented and process driven is critical to success in this role
• Enthusiastic and passionate
• Experience with Technology:
  Salesforce, Zoominfo, Linked In
• Must have full‑time…