Outreach Case Manager

Position Title
:
Outreach Case Manager, Palm Desert

Organization
:
Jewish Family Service of San Diego

Department
:
Desert Programs

Position Type
:
Full-Time (37.5+ hours/week), Non-Exempt

Work Setting
:
Fully Onsite

Reports To
:
Outreach Supervisor

Pay Range
: $22.04-$23.84/hour

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

The Case Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, spiritual health, and community health. The Case Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community.

The position is primarily case management for the homeless population in the Coachella Valley. The case manager will start off each morning in Palm Desert picking up a company vehicle and sometimes traveling 1-2 hours to pick up clients and guide the client through mainstream benefits. This position requires traveling 80-90 % of the time with only about 10% of office work.

• Spend 80 – 90% of the time in the field working in the Coachella Valley area
• Assess displaced client and family needs out in the field
• Develop comprehensive care plans for families to become self-sufficient
• Coordinate needed services
• Develop links with a continuum of services and agendas
• Maintain up-to-date client records
• Provide crisis and/or short-term counseling
• Provide information and referral to community and staff
• Engage in outreach activities
• Ensure compliance with all Department of Housing and Urban Development policies
• Assist in the relocation of clients as needed
• Assist in food distribution as needed

• 2+ years’ experience providing case management services preferred
• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• This job requires 80 – 90% travel around Inland Empire
• Ability to pass a pre-employment drug test
• Knowledge of and experience with motivational interviewing preferred
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Inland Empire community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
• Ability to analyze data
• Ability to deal with problems involving several variables
• Proficiency in Word, Excel and Outlook
• Ability to…