Assistant Golf Professional

POSITION OBJECTIVE

Assists in administering all daily operations including, but not limited to facilitating sales, conducting golf lessons, assisting with merchandise, coordinating golf groups / events, operating POS system, managing handicap and tee sheet applications.

• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment.
• Promotes all club golf activities.
• Assists in the creation of lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop.
• Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Monitors all members’ scores, reports handicapping to USGA.
• Follows established opening and closing procedures.
• Assists with associate training.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Responsible for implementing and maintaining excellent service to achieve member and guest of member satisfaction.
• Communicates any changes or new policies and procedures to the department.
• Maintains flexibility to take on new and different tasks as directed by the Department Manager.
• Incorporates safe work practices in job performance.
• Attends staff meetings.

Certificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Extensive knowledge of Golf Operations.
• Ability to supervise, train and motivate multiple levels of managers and employees.
• Knowledge of hotel and competitive market.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel.
• Excellent interpersonal and sales-related skills.
• Experience with computerized POS and tee time system.
• Exceptional organizational and supervisory skills.
• May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 75 lbs. occasionally, and 20 lbs regularly.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

• Must be able to change activity frequently and cope with interruptions.
• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.

Current PGA Membership