Service Operations Specialist

If you’re the type who thrives on helping customers navigate their options, we’ve got the opportunity made for you!

Prepare to step into a role where your reliability and initiative make a real impact. You will support Frontier’s community presence by guiding customers, promoting essential telecom services, and ensuring smooth operational flow. Becoming a Service Operations Specialist is your chance to turn everyday interactions into meaningful results.

That same standard of clarity and impact is exactly what drives the Service Operations Specialist position. Your ability to communicate confidently, maintain accuracy, and keep the customer experience seamless ensures every interaction reflects the quality our partners expect. If you’re someone who values consistency and performance‑driven results, you’ll be a great addition to the NCOs Enterprise Service Operations Specialist team!