Receptionist, Healthcare

Children’s Medical Center is a busy pediatric practice proudly serving our community for over 30 years, with four locations. We offer a competitive benefits package including paid time off, health, dental, vision, life insurance, short- and long-term disability, and a 401(k) with profit sharing after one year, along with opportunities for growth.

We are seeking a full-time Receptionist to join our Patient-Centered Medical Home team. This role provides administrative support to patients, families, and care team members to ensure efficient workflow and exceptional patient care. Evening and weekend shifts are required on a rotating basis.

Key Responsibilities Answer and route calls; schedule and confirm appointments

Greet and check in patients; maintain accurate demographic, insurance, and pharmacy information

Verify insurance, collect copays/balances, and assist with basic billing inquiries

Scan and manage patient documentation in the EHRCoordinate interpreter services and address patient communication needs

Monitor reception area, communicate delays, and maintain a welcoming environment

Process medical record requests, forms, and daily reports/deposits

Ensure compliance with confidentiality, safety, and infection control standards

Requirements:

Excellent customer service, communication, and organizational skills

Ability to multitask in a fast-paced environment

Proficient in computer systems, phone operations, and documentation

Knowledge of insurance, eligibility, and medical terminology preferred

Professional, team-oriented, and detail-driven

QUALIFICATIONS:

Education:

Minimum high school diploma or equivalent.

Experience:

1-2 years experience in the medical or customer service field preferred.

Compensation is competitive and based on experience, qualifications, and other factors

We are an Equal Opportunity Employer / Drug-Free Workplace

To apply please visit  and navigate to "about us" and "careers" .