Call Center Representative

Join to apply for the Call Center Representative role at Luxury Bath
.

With more than 25 years in business, Luxury Bath of Tampa Bay is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.

We are looking for a Call Center Representative for our Tampa Bay market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income while making a positive impact that helps homeowners improve their homes.

Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and answer phone calls from ads.

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names, addresses, phone numbers, etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintain reports

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge – training provided
• Proficiency in relevant computer applications

Compensation range is $50,000–$75,000 annually. We offer a comprehensive benefits package which includes medical, dental, and vision insurance, 401(k), and professional development.

Entry level

Full-time

Other | Industries:
Construction