Frontier Engagement Trainee

Frontier Engagement Trainee Job Summary

Looking to break into sales and customer engagement? Our company is offering a performance‑driven opportunity for ambitious individuals looking to learn the ropes of telecom sales. The Frontier Engagement Trainee is a hands-on, fast-paced role that involves interacting with customers through promoting innovative connectivity services. It’s an ideal position for somebody eager to grow and excited to build a foundation for long‑term success.

The Frontier Engagement Trainee is responsible for:

• Engaging customers in residential settings, initiating friendly conversations that introduce Frontier’s service options and help them feel confident exploring their choices.
• Promoting and explaining available packages with enthusiasm, breaking down features and benefits in a way that feels clear, approachable, and customer‑focused.
• Delivering a positive and memorable customer experience by listening closely, asking thoughtful questions, and tailoring recommendations to each individual’s needs.
• Documenting customer interactions and support follow‑up processes.
• Collaborating with Frontier Engagement Trainee team members to achieve shared performance goals.
• Staying informed on product updates, promotions, and market trends.