Medical Assistant

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable.

Under the direction and supervision of the Nurse Manager/Clinic Manager or Administrator or MA Supervisor, the Medical Assistant (MA) will provide assistance to the clinician, mid-level clinician, clinic nurse(s), and patients. The MA provides basic clinical procedures to non‑acutely ill patients, assists in maintaining supplies, provides quality patient care, ensures a safe and clean patient care area, and performs other clinical duties and procedures prior to the clinician's visit with the patient while assuring positive care outcomes.

None

• Consistently project a professional and courteous demeanor, help establish and maintain the highest service standards for the medical clinic and comply with DAP Health's policies and procedures.
• Demonstrate willingness to assist co‑workers whenever needed.
• Maintain good working relationships with all clinic personnel.
• Provide compassionate quality care to the patients of DAP Health, within the scope of practice outlined by state or federal law.
• Deliver care in accordance with established standard of care and accepted community standards.
• Understand the organization's commitment to provide high quality patient care and promote a patient‑centered environment.
• Prepare charts, perform pre‑visit planning, and participate in daily care team huddle.
• Obtain consents from patients for minor procedures.
• Receive patients, take and record chief complaint, and prepare patient for examination; record vital signs.
• Prepare patients for examinations or procedures including positioning, draping, shaving and disinfecting treatment sites.
• Assist the provider in the collection of specimens such as pap smears and throat cultures.
• Explain procedures to patients at the request of clinic personnel.
• Collect specimens, take EKGs, collect blood samples as requested and assist the physician with examination, treatments, minor surgery, dressing changes and splinting.
• Perform simple laboratory procedures such as blood sugars and urine dipstick.
• Review patient record forms for accuracy and completion.
• Sterilize instruments and maintain diagnostic and therapeutic equipment; dispose of contaminated, disposable, and outdated items per protocol.
• Perform vision screening and operate oximeter, audiometer, nebulizer, and spirometer as directed.
• Assist with patient flow during clinic hours.
• Prepare and replenish supplies in treatment and exam rooms; maintain orderly readiness.
• Check equipment for proper functioning.
• Administer medications orally, topically, vaginally, rectally, subcutaneously, intramuscularly, or intradermally.
• Adhere to safety and infection control policies.
• Adhere to privacy, confidentiality, and security policies for protected health information (PHI).
• Show sensitivity to cultural differences and maintain a positive and supportive manner.
• Maintain positive working relationship with all staff to ensure continuity of care.
• Complete paperwork timely and efficiently.
• Access patient‑protected health information and retrieve client files as required.
• Route documents within the Electronic Health Record (EHR) system.
• Answer telephones and relay messages accurately.
• Interface effectively in a team environment with agency staff and volunteers.
• Handle crisis and stressful situations calmly and respectfully.
• Perform other duties as assigned.
• Sign‑on Bonus (New hires only): $1,000 ($500 with first paycheck, $500 after 6 months of employment).

• Excellent communication skills – verbal and written.
• Excellent customer service skills.
• Proficiency with electronic medical record systems (preferred).
• Proficiency with Microsoft Office Suite (preferred).
• Bilingual/bicultural (Spanish) preferred.

• Medical assistant certificate or signed…