Front Desk Agent - Palm Springs Hotel

Join to apply for the Front Desk Agent - Renaissance Palm Springs Hotel role at Remington Hospitality

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.

Know how and where to post all charges promptly, accurately and efficiently.

Have complete working knowledge of the Front Office computer or manual system, including all daily transactions and those not performed often.

Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Review reservations with special requests and work to block rooms accordingly.

Have knowledge of hotel rates, discounts and how to handle each.

Have working knowledge of reservations and procedures, including how to take same-day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Hourly Rate Range:
The hourly rate for this position ranges from $16.50 to $18.50, depending on experience and qualifications.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality