Banquets Manager

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Thompson Palm Springs is recruiting an enthusiastic Banquets Manager to join the hotel’s F&B team. It is the desert’s most exciting destination tailored for influential locals and sophisticated globetrotters alike. Located at the heart of Palm Canyon Drive, the hotel offers 168 bungalow‑inspired guest rooms and suites, a 8,000 square‑foot event space and additional outdoor and unique spaces. Thompson Palm Springs also houses its own dining concepts, two pools and lounges, a 30,000‑square‑foot retail space, a state‑of‑the‑art fitness center and a tasting room from HALL Napa Valley.

• Lola Rose, Grand Mezze – a three‑meal restaurant & lounge.
• In‑Room Dining – offering breakfast, lunch & dinner.
• Pool food and beverage service.
• Responsible for the short‑ and long‑term planning of these outlets.
• Ensure effective hiring, training, development and promotion of team.
• Lead and coach team towards exceptional guest services and colleague satisfaction.
• Full understanding of colleague engagement.
• Maintain a high energy, positive, professional appearance.
• Plan, coordinate & manage special events and holiday functions.
• Take initiative to run the outlets as a free‑standing entity.

The pay range for this position is $60,100 to $87,000. The exact salary will be based on experience and education.

• Strong desire to satisfy the needs of others in a fast‑paced environment.
• Refined written and verbal communication skills.
• Drive to exceed guest expectations.
• Full‑time management role requiring full flexibility, weekends and holidays.
• Previous experience as Assistant Restaurant Manager, Assistant F&B Manager, or supervisory role.
• Experience in Banquets and/or Event Services is a plus.
• Proficient computer knowledge, including point of sales systems.
• Detail‑oriented, organized, with strong leadership and food & beverage knowledge.
• High energy, entrepreneurial spirit, motivational leader, effective communicator, and customer‑service focus.

• Health, dental, vision insurance after 30 days of employment.
• Paid time off (PTO).
• Compassionate leave.
• Life insurance.
• Paid holidays.
• 401(k) retirement savings plan with company match.
• Paid parental leave & adoption assistance program.
• Free & discounted hotel rooms at Hyatt worldwide.
• Tuition & wellness reimbursement.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.