Level 3 NICU Manager

Overview

Level 3 NICU Manager – Full Time Days

Location:

Palm Springs, California

Reporting To:
Nursing Director, Women, Infants & Children

The NICU Nurse Manager has 24 hour, 7 days per week responsibility and accountability for the day to day coordination of department operations and quality of clinical nursing care of patients in the NICU. The Level 3 NICU Nurse Manager orchestrates NICU operations and ensures delivery of high‐quality clinical care. This leadership role provides direct mentorship and oversight to Clinical Managers and Resource Nurses.

Responsibilities and expectations include clinical leadership, staff supervision, regulatory compliance, and collaboration with the NICU leadership team to maintain high standards of patient care.

• Supervise all clinical and ancillary staff in the NICU, ensuring adherence to standards, policies, and regulatory requirements.
• Partner with the Director and Clinical Educator to maintain and update clinical procedures and ensure compliance with Title 22, TJC, CDPH, and CCS.
• Conduct rounds with patient families to assess satisfaction and collaboratively address concerns.
• Analyze acuity data, manage staffing models, and complete department productivity reports each pay period, explaining variances.
• Oversee Kronos scheduling, timekeeping, and statistical reporting; ensure accuracy and completeness.
• Develop capital equipment lists; manage supplies, invoicing, and contracts in collaboration with the Director.
• Conduct timely performance evaluations (new hire and annual), maintain licensure/certification records, and manage employee files in compliance with regulatory requirements.
• Investigate incidents, complete documentation, and drive corrective action planning.
• Support operational issues, recognize staff achievements, and facilitate regular staff and Neonatal Operations Committee meetings.
• Represent the NICU in committees; monitor and present performance improvement projects.
• Provide direct patient care and assist in emergencies as needed; collaborate continuously with the NICU Medical Director and NICU Director.
• Foster a culture of feedback and continuous improvement.

• Level 3 NICU Manager experience
• Minimum 5 years of NICU nursing experience, including 3 years in full-time NICU leadership
• Graduate of an accredited school of nursing
• Current California RN license
• BSN (in-progress considered with definitive completion plan)
• Current BLS (American Heart Association)
• Current NRP certification
• Certified Neonatal Intensive Care Nurse (NCC or equivalent) (in-progress accepted with completion plan)
• Strong clinical competence, professionalism, leadership, and communication skills

• Master’s Degree in Nursing
• NRP Instructor Certification
• Experience in critical care transport