Outreach Case Manager, HUD Office Palm Springs

Job Category: Programming

Requisition Number: OUTRE
001533

• Posted :
  August 11, 2025
• Full-Time
• On-site

Showing 1 location

Riverside County
Palm Springs, CA 92262, USA

Organization: Jewish Family Service of San Diego

Department: HUD Office Palm Springs

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Onsite

Reports To: Assistant Director, Supportive Housing

Pay Rate: $/hour

Total Compensation:

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

The Outreach Case Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, spiritual health, and community health. The Outreach Case Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community.

The position is primarily street outreach and navigation services for the homeless population in the Coachella Valley. The Outreach Case Manager will start off each morning in Palm Springs, picking up a company vehicle and sometimes traveling 1-2 hours to pick up clients and guide them through mainstream benefits. This position requires traveling 80-90 % of the time with only about 10% of office work.

• This position spends 80 – 90% of the time in the field working throughout the Coachella Valley
• Assess displaced client and family needs out in the field
• Develops comprehensive care plans for families to become self-sufficient
• Coordinates needed services
• Develops links with a continuum of services and agendas
• Maintains up-to-date client records
• Provides crisis and/or short-term counseling
• Provides information and referral to community and staff
• Engages in outreach activities
• Ensure compliance with all Department of Housing and Urban Development policies

• Must possess a current driver’s license, Insurance, reliable car and have a clean driving record. This job requires 80 – 90% travel around the Coachella Valley
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Coachella Valley community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skill
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
• Ability to analyze data
• Ability to deal with problems involving several variables
• Proficiency in Word, Excel and Outlook
• Ability to write clear concise e-mails

• 2+ years’ experience providing case management services preferred
• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
• Knowledge of and experience with motivational interviewing preferred
• Must be able to pass a background check and drug test

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. As a routine part of work, employees will generally be required to use their…