Cloud VoIP Communications Services Analyst
Listed on 2025-12-31
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IT/Tech
Telecoms Engineering, Technical Support
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Cloud VoIP Communications Services AnalystURGENTLY NEEDED:
Cloud VoIP Communications Services Analyst, W2 Only
This position is being offered on W2 basis only (no Corp-to-Corp or 1099), we are NOT a head-hunting agency. Please respond ASAP with your detailed resume in Word format. Resume must address the minimum qualifications listed below.
Are you a skilled telecommunications professional with experience in cloud-based voice solutions, VoIP, PBX, and interactive voice response systems? Do you have a passion for coordinating and expediting communications services? If so, we want you on our team!
YOUR RESUME MUST SHOW THAT YOU MEET THE FOLLOWING JOB REQUIREMENTS:
- Three years of experience coordinating the planning, design, and provisioning of voice and data telecommunications services for end-user organizations.
- Experience with cloud-based voice, VoIP, PBX, IVR, and ACD.
- Proficiency in MS Teams, Cisco Webex, Amazon Connect, Zoom, and Cisco UC or similar platforms.
- Familiarity with the service request lifecycle and coordinating with vendors.
- Strong customer service, problem-solving, and interpersonal skills.
- Excellent oral and written communication skills.
- Proficiency in Microsoft Office software.
- Valid California Class C Driver License with no restrictions.
Experience:
- VoIP: 3 years (Required)
- IVR: 3 years (Required)
- Microsoft Teams: 3 years (Required)
- Webex: 3 years (Required)
- Zoom: 3 years (Required)
- PBX: 3 years (Required)
- Microsoft Office: 3 years (Required)
Ability to Commute/Relocate to In-Person Work Location:
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