Child Care Advisor - Bilingual English

Child Care Advisor

Expected Hourly Pay Rate: $24.50

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General

Summary:

Under general supervision, the Child Care Advisor is responsible for providing standard childcare intake services at District and Regional offices of the County Department of Public Social Services, or at CCRC main office, for Cal-WORKs Participants, and ensures that parents receive required information regarding choosing childcare and referrals to providers.

Key Duties and Responsibilities

Within a team structure, this position will perform the following responsibilities:

Program Eligibility & Compliance (35%)

• With minimal supervision, assess participant eligibility for the program by verifying required criteria in the County system, including identifying Stage I and Stage II components, and collaborating with relevant departments to ensure full compliance with all regulations
• Ensure all work to be performed under our co-location agreement meets established standards and requirements.

Participant Service & Referral Coordination (35%)

• Conduct one-on-one and group presentations to CalWORKs participants regarding childcare (i.e., program overview, parental choice and education, types of child cares, and eligibility issues).
• Generate and print referrals, if available. Provide enhanced referrals for Stage I following all established guidelines.
• Complete intake documents for participants requesting referrals and childcare services.

Data Management & Administrative Support (30%)

• Enter data regarding family information in CC4 and CalSAWS for Stage I and Stage II participants.
• Assemble and forward participant documents daily to CCRC, by facsimile and mail.

Job Specifications

Minimum Required

• Education & Experience:
  
  Associate's Degree in the field of Psychology, Sociology, Child Development, Social Work, and Family Studies or related field (as approved) or 2 years equivalent industry experience.
• Professional/Technical
  
  Certifications:
  
  n/a
• Technical Requirements:
  Demonstrated proficiency and experience with Windows-based programs and data entry.
• Behavioral:
• Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.
• Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking.
• Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.
• Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met.
• Show ability to have flexibility, maturity of judgment, and ability to work collegially.
• Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.
• Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
• Adherence to technological security in accordance with Agency policy and legal requirements.

• Travel:
  This position requires 20% of travel. Will consist of travel for designated site visits, trainings, Job Club Presentations, DPSS and other partner agencies. Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and DMV clearance required.
• Work Schedule:
  
  This position is onsite. Full time, typically M-F, ability to at times work a non-traditional work schedule including early mornings, late evenings, and weekends.
• Work Environment:
  Mixture of working in an office work environment and working directly with the community.
• Background & Health Clearance Requirements:
  Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment…