Accounts Receivable​/Customer Service​/Project Coordinator

Accounts Receivable/Customer Service/Inside Project Coordinator

Base pay: $18.00/hr - $21.00/hr this position reports to the Office Manager and is full‑time.

• Answer phones and handle incoming calls
• Dispatch new jobs and create job information
• Data entry using approved computer software
• Type and process paperwork and business correspondence
• Prepare production paperwork for the following day
• Make collection calls
• Work with insurance adjusters and mortgage companies
• Scheduling of service vehicles and technicians
• Maintain timely communication and flow of information with technicians, service providers, estimators and project managers

• Oral Communication – speaks clearly and persuasively; effectively calm excited customers, use questioning, adapt, and think on his/her feet.
• Written Communication – writes clear, precise, well‑organized letters, proposals, and emails; edits for spelling and grammar.
• Planning & Organizing – plans, organizes, schedules time efficiently and manages multiple projects.
• Process Orientation – understands overall steps, seeks continuous improvement, streamlines processes.
• Technology – uses word processing, spreadsheet, presentation software, and troubleshoots routine issues.

• Minimum of 3 years of office and customer service experience.
• Basic understanding of bookkeeping and cash flow; experience with bookkeeping software such as Sage Intacct is a plus.
• Strong mathematical skills: compute rates, ratios, percentages, interpret financial reports, and analyze performance.
• Intermediate to advanced proficiency in computers, especially MS Office, Word, and Excel.

• 401(k) with matching.