Nutrition Assistant Baystate Wing R39426

Overview

Nutrition Assistant, Full Time, Baystate Wing R39426

Baystate Wing Hospital is a 46-bed community hospital in Palmer, MA. Baystate Health is a nationally recognized leader in healthcare quality and safety.

• Facilitates patient meal selections using Hand Held Technology with emphasis on customer service.
• Provides guidance to patients and family members to select foods that comply with Medical Nutrition Therapy (MNT) orders; supports nursing and Clinical Nutrition Team.
• Assesses patients for appropriateness of food selections and assists with meal selections when indicated, offering diet-appropriate recommendations.
• Confirms MNT orders and allergies in CIS and CBord; communicates food choice and/or intake problems to the clinical nutrition team and nursing.
• Delivers supplements to patients, assists nursing in verifying consumption, and uses dual identifiers for distribution of nourishments.
• Ensures completeness and accuracy of trays; assists patients with tray setup as needed; follows "clean in, clean out" practices.
• Records supplement, fluid and meal intake; records calorie count when ordered.
• Reports patient meal problems to dietitians and follows up; uses the C-Bord program to maintain records for discrepancies; follows up with patients regarding unmet expectations and reports outcomes to the FS Operations Manager.
• Provides accurate information for the production area to streamline tray assembly; emphasizes waste reduction and communicates about MHU discharges being removed prior to assembly.
• Works with nursing to improve inter-department communication for patient care; uses status icons on C-Bord, including the refused tray button; provides trays only when a physician or nurse has changed the patient’s diet in C-Bord.
• Inserts tray tickets using proper methods; follows predetermined ticket setup with hot items/garnish at the top and cold items in designated areas.
• Distributes tube feedings on schedule; uses hand held technology for inputting patient meals through C-Bord and follows scripting and allergy checks.
• Attends nursing practice meetings to improve processes through collaboration; reinstitutes test tray programs and documents results for monthly reporting.
• Follows up with patients using the satisfaction survey tool to ensure an excellent experience and seeks feedback for service improvements.
• Demonstrates service excellence in support of the patient experience and the SPIRIT program.

• Preferred
  
  Work Experience:
  
  Food service and/or healthcare experience preferred
• Skills and
  
  Competencies:
  
  Able to speak, write and comprehend English; basic math skills; ability to follow directions; excellent verbal communication; familiarity with Windows-based software
• Education: GED or HiSET
• Certifications: Equal Employment Opportunity Employer

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

• Baystate Wing Hospital — Palmer, MA
• Onsite parking
• Full time, 12 hour shifts
• 3.5 day work week
• Every other weekend shift required
• Differential pay for weekends and holidays

Minimum – Midpoint – Maximum: $17.63 – $20.27 – $23.65 per hour

• Competitive total compensation; health, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled increases
• Continuing education support and reimbursement
• 401(k) retirement plan with company match and contributions
• Wellbeing programs and various insurance options

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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