Executive Assistant, Office CEO

Executive Assistant To The CEO

Upwork Inc.'s family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work.

From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their work forces for the age of AI and beyond.

We are seeking a proactive, highly organized Executive Assistant to support the Office of the CEO. In this in-person role based in Palo Alto, you will work closely with the Executive Assistant to the CEO, Chief of Staff to the CEO, and CEO to ensure seamless day-to-day operations, thoughtful coordination, and exceptional execution.

This is an opportunity to work at the center of Upwork's leadership team, where your ability to anticipate needs, navigate shifting priorities, and solve problems independently will make a meaningful impact. You will serve as a trusted partner, managing complex logistics, supporting executive workflows, and creating an exceptional experience for internal and external stakeholders.

Success in this role requires ultimate discretion, sound judgment, attention to detail, and a collaborative mindset. You will have the autonomy to own key operational responsibilities, identify opportunities to improve processes, and help the Office of the CEO operate effectively.

• Provide in-office support to the Office of the CEO (CEO, Chief of Staff and EA to CEO) through extensive calendar management, including multi-channeled work streams.
• Partner with the CoS and EA. You will work in concert to manage CEO and CoS calendars and implement the executive team's operating model.
• Own day-to-day in-office operations for the Office of the CEO, including meeting preparation, daily lunches, catering, refreshments, support executive visits and guests, and other hospitality needs to create a welcoming, well-organized environment.
• Coordinate executive travel and logistics in partnership with the EA to the CEO. This includes domestic and international itineraries, aviation, ground transportation, accommodations, and real-time adjustments, ensuring a seamless experience.
• Plan and execute executive meetings, leadership offsites, and special events, managing scheduling, venues, vendors, materials, and logistics while ensuring a high-quality experience for participants, in partnership with the EA to the CEO.
• Support the CoS and EA to the CEO in tracking timelines, coordinating cross-functional stakeholders, and following up to keep time-sensitive work on track.
• Source and manage venues and vendors, partnering with cross-functional teams to facilitate contract renewals and onboard new vendors.
• Manage administrative and operational workflows, including expense reporting, invoice processing, calendar analysis, and contract tracking, with extreme attention to detail.
• Collaborate across teams to improve execution and efficiency, proactively identifying operational gaps, streamlining processes, and leveraging approved AI and productivity tools to improve coordination and administrative workflows.
• Be a visible leader and culture carrier within the admin team  will help build and maintain a great culture in a distributed, diverse environment by connecting with admin partners across locations, sharing best practices, and modeling the collaboration and care we want to see.
• Build trusted relationships and safeguard confidential information, partnering with executive stakeholders, administrative partners, and both internal and external contacts, while exercising discretion, sound judgment, and responsiveness to time-sensitive needs. You will have access to sensitive information and must handle delicate situations with thoughtfulness and maturity.

• Executive support experience:
  Proven experience as an Executive…