Strategic Customer Success Lead, Scaled Solutions
Listed on 2026-10-13
-
Customer Service/HelpDesk
Customer Success Management
Snap Inc. in the United States, California, seeks a senior contributor for its Scaled Solutions team to own strategic programs across Sales, Product, Marketing, Engineering, Support, and Data Science, with a focus on retention and growth for advertisers.
You will design scalable customer success programs, lead cross-functional initiatives, and govern escalations, using data to improve service quality and outcomes.
We are seeking a motivated Strategic Customer Success Lead, Scaled Solutions to join SNAP, Inc. in Palo Alto, CA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Customer Success Lead, Scaled Solutions role in the description above.
We appreciate your interest in this position.
Join SNAP, Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).