Medical Records Specialist - Part Time Onsite

Overview

Medical Records Specialist - Part Time Onsite

Location: 195 Page Mill Road, Suite 103, Palo Alto, CA 94306

Type: Part-Time (Onsite)

Midi Health is seeking a Medical Records Specialist to ensure that sensitive patient and operational documents are handled securely, routed correctly, and processed without delay. This role supports our virtual care operations and regulatory compliance.

• Receive, open, sort, and log incoming physical mail daily
• Identify and categorize documents, including:
  Lab results;
  Referrals;
  Insurance notices;
  Pharmacy communications;
  Clinical correspondence

• Digitize documents using high-volume scanners and route appropriately:
  Clinical documents → EHR / billing vendor;
  Non-clinical documents (HR, Finance, RCM, Operations) → internal teams

• Fax time-sensitive medical documents following established workflows

• Proactively update mailing addresses with organizations sending patient information

• Maintain strict compliance with HIPAA and company privacy policies
• Ensure precise document labeling, indexing, and routing (low tolerance for error)
• Flag urgent or time-sensitive materials and escalate immediately per protocol

• Contact insurance plans, pharmacies, labs, and vendors to correct or update mailing addresses
• Maintain accurate mail logs and address correction records

• Partner closely with clinical, revenue cycle, and administrative teams
• Support audits, special projects, and ad-hoc operational needs as assigned

• 1–3 years of experience in a healthcare, medical office, or HIPAA-regulated environment
• Experience handling confidential medical or financial documents
• Exceptional attention to detail and ability to follow standardized processes
• Ability to work independently with minimal supervision
• Comfort using scanners, fax machines, and document management tools
• Clear written and verbal communication skills

• Background in medical records, HIM, document management, or healthcare operations
• Familiarity with EHR systems (e.g., Athenahealth, Epic, Cerner)
• Experience working with insurance companies, pharmacies, or laboratories
• Experience in a high-volume, accuracy-sensitive environment

• On-site role, starting at 3 days per week
• Sedentary work with frequent computer use
• Ability to lift and carry mail/packages up to 25 lbs
• Regular use of scanning, faxing, and office equipment

At this time, Midi is unable to provide visa sponsorship
. Candidates must be authorized to work in the U.S. without current or future sponsorship needs.

The salary range for this role will depend on experience. The range is $20-30/hr.

Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Please note that all official communication from Midi Health will come from an email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it by emailing .

Public contact information and recruitment notices may be available on the company's official site.

We welcome applicants from all backgrounds. This job description and requirements are provided as a guide for applicants and may be subject to change.

IsExpired: false