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Senior Network Engineer - IT Service

Job in Palo Alto, Santa Clara County, California, 94306, USA
Listing for: CoWrks
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    Network Engineer, Cybersecurity, Network Security, IT Support
Job Description & How to Apply Below

Roles and Responsibilities

  • Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing Co Wrksstandards
  • Provides direct support to technical and non-technical entities todefine requirements and deliver solutions to meet customer needs including site-to-site VPNs, remote access VPNs, and leased lines
  • Knowledge of network routing protocols like

    BGP,OSPFand switching protocols including STP, VPC,LACP, VSF & IRF.Knowledge of access control protocols such as RADIUS/ ISE / TACACS
  • Administrating and Managing of Network devices - Aruba/Cisco Switches, Aruba Wireless Infrastructure and Fortinet/Sophos Firewall which includes patch management and IOS upgrades
  • Implementing of Network Infrastructure for CoWrksPAN India to cater internet services and intra centre connectivity to access centralized resources (e,gDNS, DHCP, VRRP).
  • Design and implement new solutions and improve resilience of the current environment
  • Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrade sand collaborating with networkengineerson network optimisation
  • Secure network systems by establishing and enforcing policies, and defining and monitoring access
  • Support and administer firewall environments in line with IT security policy
  • Report network operational status by gathering and prioritising information and managing projects
  • Upgrade networkequipment’sto the latest stable firmware releases
  • Provide remote support to on-site engineers and end users/customers during installation
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation
  • Undertake Device management and audit of IP addressing and hosted devices within Co Wrkscentres
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
  • Speak to customers via email and phone for initial requirement capture. Ensuring for resolution of issues within defined SLA
  • Maintainingandreviewing Network Infrastructure inventory – Network Device & Internet link details, ISP dockets and Network diagrams
  • 24x7 availability in case of network outages or critical issues
  • Experience being tasked outside their training, willing to take on and learn new technologies. Experience interacting with vendors, onshore and offshore and ISPs
Preferred qualifications
  • Bachelor's Degree in CS/IT or equivalent.
  • Proficiency in Aruba and Fortinet devices.
  • Aruba certified switching associate (ACSA)/CCNA R&S, Aruba certified mobility associate (ACMA)/CCNA Wireless candidates are preferred
  • Experience NMS, NAC will be an additional advantage.
  • Certifications such as CCNP Security/Fortinet NSE or Palo Alto PCNSE are preferred

Come join our high-energy environment of cameraderie, excitement and optimism that is going to shape the future of work.

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Position Requirements
10+ Years work experience
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