Principal Technology Consultant

* Lead the technical delivery of Intapp solutions built upon Intapp’s market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)
* Acting as the technical design authority of Intapp Solutions during implementation
* Works in partnership with the Principal Consultant to lead on functional design of Intapp Solution
* Act as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery.
* Provide analysis of client needs and implementation recommendations including:
* Leading technical requirements gathering sessions
* Conducting data management and data mapping workshops as related to the proposed solution
* Creating Architectural Diagram of the Intapp Solution to the scope of the Project
* Managing triaging of design/configuration issues in JIRA
* Managing and providing guidance on the Solution
* Managing technical integrations
* Providing technical administration training to clients
* Plan Sprints & input JIRA items to be action by Solution Engineer
* Guiding and advising the Solution Engineers on details of the solution design, alongside the Principal Consultant
* Guide clients to utilize industry leading practices
* Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution
* Support other Intapp operations such as Support, Customer Success, Product, and more.
* Create and maintain centralized implementation and training support collateral for use throughout implementation teams.
* Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solution
* Work closely with the product team to improve the product
* Work with the professional services team to improve process
* Work with sales to provide assistance in delivering new solutions to new clients
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* What we're looking for:

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* * Substantial experience in a technical implementation leadership role within the Professional Services in a SaaS organization
* Strong communicator, personable and collaborative who can work with both technical and non-technical stakeholders
* Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects
* Team player with the ability to coordinate work with all team members
* Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills
* Demonstrate maturity and acumen navigating business and professional environments
* Comfortable working independently
* Objective and goal-oriented professional who is used to achieving targets
* Demonstrated experience in leading business process reviews, design reviews and change management with clients
* Bachelor’s degree in a technical field, or strong related equivalent experience
* Web services (SOAP & REST); SQL
* Boomi platform integration services
* An understanding of development methodologies
* Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)
* Proven ability to learn and a strong desire to learn
* Strong analytical and troubleshooting skills
* Exceptional interpersonal skills and ability to explain software to non-technical users
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* Preferred Qualifications:

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* * Experience with Intapp Products
* Experience in the Legal, Financial, or Professional services sector, in particular experience with industry-standard software systems
* Experience with systems integrations, business process integrations, and automation, and master data management
* Experience with writing and maintaining Boomi integrations
* Experience with Integration design
* Familiarity with new business intake and conflicts solutions, time entry and capture solutions and/or ethical wall and information barrier solutions
* Software development knowledge with a strong understanding of logic, patterns and algorithms
* Other enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)
* Cloud and SAAS experience
* Issue tracking system (e.g. JIRA)
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