Director, SMB Client Success
Job in
Palo Alto, Santa Clara County, California, 94306, USA
Listed on 2026-01-01
Listing for:
Affirm
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading fintech company is seeking a Director of Client Success in Palo Alto to lead their SMB Client Success organization. This role involves strategizing engagement models, driving retention, and optimizing client success operations. Candidates should possess significant experience in Client Success or Account Management within B2B or SaaS contexts. The position offers a competitive OTE compensation and is remote-first with occasional office work expected.
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