Associate General Counsel – Commercial

Uniphore is one of the largest B2B AI-native companies—decades‑proven, built‑for‑scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer, delivering a multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co‑pilot to guide you.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Uniphore is the Business AI Company. We bridge the AI divide by combining the ease of Consumer AI—simplicity, personalization, and seamlessness—with the scale, security, and control required for Business AI. Our Business AI Cloud is a sovereign, composable, and secure AI platform spanning data, knowledge, models, and agents. Trusted by Fortune 500 companies and thousands of businesses across every major industry, Uniphore powers AI deployments for enterprises in financial services, healthcare, insurance, retail, and technology.

Recently backed by AI and data leaders NVIDIA, AMD, Snowflake, and Databricks in our Series F funding, we’re at the forefront of the agentic enterprise revolution. Recognized as a leader by Gartner, IDC, and Forrester, Uniphore delivers AI that’s ready for business—enterprise‑grade, data‑aware, and outcome‑driven.

Uniphore is looking for a highly skilled and business‑minded Associate General Counsel – Commercial to lead and scale our global commercial efforts. This high‑visibility, hands‑on role sits at the intersection of legal, sales, and strategy, supporting Uniphore’s go‑to‑market initiatives and accelerating growth. You will serve as a trusted legal advisor to senior leadership, negotiate Uniphore’s most strategic and complex customer agreements, and help build processes to support our evolving business.

The position reports directly to the General Counsel.

• Evaluate and redesign the company’s workflow and contracts‑management systems, including implementation of AI tools throughout the contract‑management cycle.
• Structure, draft, and negotiate a wide variety of high‑value commercial agreements, including enterprise customer agreements (SaaS and on‑premise products), data‑protection agreements, channel and partner agreements, technology license agreements, development and collaboration agreements, and professional‑service agreements.
• Evolve and iterate commercial strategies to scale with the company, by developing scalable legal frameworks, standard templates, and negotiation playbooks.
• Identify and implement process improvements that streamline deal cycles, enhance efficiency, and reduce friction in the sales cycle.
• Collaborate closely with sales, revenue operations, product, engineering, and customer‑success teams to drive revenue while managing legal and operational risk.
• Advise and engage with senior leadership, distilling complex legal and business issues into clear, actionable guidance.
• Manage outside counsel and mentor legal team members as needed, fostering a collaborative, high‑performance culture.
• Provide sound guidance on legal risks across data privacy, IP ownership, security, and regulatory issues, including support for compliance with global laws impacting SaaS and AI technologies.

• 10+ years of commercial legal experience, including 5+ years negotiating SaaS and technology contracts in a high‑growth or enterprise tech environment and 3+ years of experience at a leading law firm in technology transactions or equivalent senior‑level experience at a top‑tier technology company.
• Proven experience optimizing contract workflows, legal operations, and documentation to improve deal velocity and consistency.
• Team player with exceptional people skills who has a demonstrated ability to collaborate and build strong relationships at…