SOC Manager

About the Role

xAI is looking for a seasoned Security Operations Center (SOC) Manager to direct the day-to-day operations of our SOC in a dynamic, high-growth organization. In this role, you will lead a blended team of full-time employees and third-party contractors, driving consistent excellence in operational delivery.

The successful candidate will be a proven leader with deep expertise in incident response and crisis management, outstanding communication abilities, and a track record of developing and coaching top-tier teams.

• Lead and manage a diverse GSOC team comprising full-time employees and vendor contractors, overseeing scheduling, training, mentoring, and performance evaluations to foster a high-performing unit.
• Develop, implement, and maintain comprehensive Standard Operating Procedures (SOPs) to standardize processes and deliver consistent operational excellence.
• Supervise security monitoring operations, leveraging tools such as Genetec for access control, video surveillance systems, AI analytics, and integrated platforms.
• Direct incident response protocols, including detection, triage, escalation, resolution, and clear, timely communication with executive stakeholders.
• Manage emergency notification processes using platforms like Envoy to ensure rapid and effective alerts.
• Partner collaboratively with cross-functional teams, including Corporate Security, Workplace, IT, and HR, to align security strategies with organizational objectives.
• Generate detailed incident logs, performance metrics, and post-incident reviews, while proactively identifying and implementing opportunities for continuous improvement.

• 5+ years of Corporate Security experience, with at least 2+ years in a managerial or supervisory role.
• 9+ years of combined security experience across corporate security, law enforcement, or military service.
• Documented military service or equivalent operational leadership experience
• Proficiency in Genetec Access Control and Video Management Systems.
• Familiarity with Envoy, Jira, Slack, and Google Workspace.
• Experience with AI analytics Software
• Strong incident management and crisis decision-making skills.
• Excellent written and verbal communication, capable of briefing executives clearly and concisely.
• A collaborative mindset and commitment to building high-performing, customer-focused teams.

• CPP, PSP or equivalent certifications are a plus.
• 4+ years of leadership experience in military, law enforcement or emergency response.
• Familiarity with troubleshooting access control and video management systems.
• Experience in a safety function managing large sites, corporate, or manufacturing environments is desirable.

$110,000 - $170,000 base salary + equity