Vice President of Strategic Communications

Vice President of Strategic Communications

Uniphore is one of the largest B2B AI‑native companies—decades‑proven, built‑for‑scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer, delivering a multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co‑pilot to guide you.

We understand better than anyone how to capture voice, video and text and how to analyze all types of data, and as AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Uniphore is seeking a visionary and experienced Vice President of Strategic Communications to elevate our communications strategy and voice at a pivotal moment in the rapidly evolving enterprise AI landscape, cementing our position as the category‑defining leader in Business AI. The ideal candidate will develop and execute comprehensive communication strategies that advance the organization's mission, enhance brand visibility, and support internal and external stakeholder engagement.

This role will oversee corporate communications, media relations, analyst relations, and employee communications, ensuring consistency, clarity, and impact across all messaging.

• Develop and implement a comprehensive, forward‑thinking multi‑channel communications strategy aligned with Uniphore’s business goals, category definition, product innovation, offering, thought leadership, and industry trends in enterprise AI.
• Own and evolve the company’s narrative around AI innovation, industry transformation, open and composable ecosystem approaches, and secure, sovereign use of AI for business.
• Lead strategic narrative development around AI innovation for business.
• Serve as a trusted advisor to the CEO and executive team on communication strategy, public positioning, and thought leadership.
• Partner with Product Marketing and Customer Success to create and amplify narratives that demonstrate real‑world business outcomes.

• Identify appropriate print and broadcast media, build strong relationships with business, tech, and vertical‑specific media, and proactively pitch stories and secure coverage in top‑tier outlets.
• Establish and maintain relationships with key media contacts, journalists, and influencers, including print media such as WSJ, Bloomberg, Reuters, Financial Times, NYT, AP, Washington Post, The Guardian, Wired and others; broadcast media including CNBC, Bloomberg, Fox Business Network and others.
• Identify and engage with emerging AI influencers for social media and other digital media outlets.
• Drive media strategy to secure coverage in top‑tier publications and trade outlets, showcasing customer success stories, product innovation, and company milestones.
• Develop briefing materials, thought leadership content, and media training for executives and subject matter experts.
• Oversee the development of press releases, media kits, Q&As, and thought leadership articles.
• Position Uniphore as a credible, leading voice in the global conversation around AI through op‑eds, interviews, and speaking engagements.
• Oversee and grow Uniphore’s PR agency relationships to scale global campaigns and ensure execution excellence across regions.

• Develop and execute comprehensive AR strategy and global analyst relations program to position Uniphore as a recognized leader in AI innovation.
• Influence evaluations, leading efforts to improve positioning in key analyst reports and determine which categories and reports Uniphore should participate in.
• Work with key analysts to create new emerging categories around AI Platforms.
• Help set product requirements and gather key support case studies to place Uniphore as a…