Head of Hardware Product Quality – Spectacles

Head of Hardware Product Quality – Spectacles page is loaded## Head of Hardware Product Quality – Spectacleslocations:
Palo Alto, California:
Los Angeles, California time type:
Full time posted on:
Posted Yesterday job requisition  a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are , a visual messaging app that enhances your relationships with friends, family, and the world;

, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, .The Spectacles team is pushing the boundaries of technology to bring people closer together in the real world. Our fifth-generation Spectacles, powered by Snap OS, showcase how standalone, see-through AR glasses make playing, learning, and working better together.

We are seeking an experienced and dynamic Head of Hardware Product Quality to lead and oversee all aspects of Spectacles product quality for our next-generation Augmented Reality (AR) glasses. This is a senior leadership role where you will be responsible for driving and ensuring high-quality standards across the entire lifecycle of our products, from internal manufacturing of key components as well as working closely with outsourced manufacturing partners.

The ideal candidate will bring extensive experience in hardware product quality management within the consumer electronics industry and possess a proven track record of leadership within a global, matrix-managed, multi-site organization. You will lead cross-functional teams to ensure that all manufacturing processes, supplier relationships, and customer-facing quality metrics meet the highest standards for our AR glasses.

What you’ll do:

* Product Quality Leadership:
Own and drive product quality across the entire lifecycle of Spectacles, including design, prototype, manufacturing, and post-launch performance.
* Manufacturing & Supplier Quality:
Establish and monitor quality assurance programs for both internal and outsourced manufacturing. Ensure that both in-house production and external suppliers meet the quality standards and delivery timelines.
* Customer Quality & Satisfaction:
Implement a feedback loop to capture and analyze customer quality metrics, ensuring any quality issues are proactively addressed and solutions are implemented rapidly.

* Cross-functional Collaboration:

Work closely with product design, engineering, operations, supply chain, and R&D teams to ensure a seamless integration of hardware and software through a continuous improvement of quality.
* Global Operations:
Lead and coordinate with teams spread across multiple continents and manufacturing facilities to ensure consistency in quality management practices and deliverables across all regions.
* Continuous Improvement:
Champion a culture of continuous improvement across manufacturing and quality systems, leveraging data analytics to drive decision-making and improve overall product performance and customer satisfaction.
* Strategic Leadership:
Develop and execute a comprehensive quality strategy for the Spectacles AR product, balancing short-term priorities with long-term objectives while maintaining alignment with the company’s vision and goals.
* Compliance &

Risk Management:

Ensure compliance with industry regulations and quality standards, while proactively identifying potential risks in product design, production, and customer experience.

Knowledge, Skills & Abilities:
* Proven expertise in hardware product quality management in a consumer electronics environment, with specific experience in complex product integrations (e.g., optics, displays, and compute systems).
* Strong background in managing both internal manufacturing (with a focus on critical component production) and working with outsourced manufacturing partners.
* Deep understanding of global supply chains, manufacturing processes, and product quality standards, with the ability to lead diverse teams across multiple regions.
*…