Membership Sales Advisors, Palo Alto
Listed on 2026-01-13
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Sales
Customer Success Mgr./ CSM, Sales Representative, Retail Sales, Sales Associate/Assistant
Welcome to the Membership Sales Advisor role in Palo Alto – Equinox
Join to apply for the Membership Sales Advisor, Palo Alto role at Equinox.
Our StoryWe are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration
. In addition to Equinox, our other brands – Soul Cycle and Equinox Hotels – are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 200 locations in major U.S. cities and also in London, Toronto & Vancouver.
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details
. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now,
what’s next
. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
Equinox is seeking Membership Sales Advisors for our state‑of‑the‑art location in Palo Alto, CA
. Membership Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre‑planning the month with strategic outreach, in‑club lead generation and securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3‑4 individuals, Advisors must display, have knowledge of and participate in all the club’s services, programs and products.
Advisors must stay current in knowledge of key competitors by staying abreast of trends and “shopping” competitors to compare facilities and sales trends. Above all, Advisors must have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.
- Sell club memberships.
- Prospect new business and clients.
- Host events and workshops for in‑club lead generation.
- Achieve or exceed individual sales goals, renewals and ancillary service goals.
- Conduct pre‑planning activities each month, including strategic outreach, for securing member referrals.
- Build rapport and lasting relationships with prospective and current members.
- Under the leadership of a General Manager and the support of a Regional Sales Manager and a sales team, display knowledge of and participate in all the club’s services, programs and products.
- Previous sales experience preferred.
- An entrepreneurial spirit.
- Confidence to perform on an incentive based salary.
- Excellent verbal and written communication skills.
- Enthusiastic, energetic, personable and friendly disposition.
- Personal passion for health and fitness.
- Enjoy working within a team.
- Strong time management skills and practices.
- Willing and able to work evenings, weekends and holidays.
- New membership sales (no cap).
- Renewal membership sales.
- Ancillary sales (Spa, Personal Training, Pilates).
- Team sales achievements (club and market opportunities).
- Health Insurance – Medical, Dental, Vision.
- 401K plan.
- Complimentary Club membership.
- Discounts on all Equinox products and services including Personal Training, private Pilates, Spa, Café services and shop items.
Pay Transparency: $18.20/hr + ability to earn bonuses.
Equal Employment OpportunityEquinox is an equal opportunity employer. Visit our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Additional InformationNOTE:
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
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