Lead Software Engineer - Identity Platform Services

You will be part of the Platform Services team within Digital Marketing Technology and will provide technical leadership for the services that power Trailblazer Identity.
You will work across multiple engineering teams and partner closely with Product, Architecture, Security, and other technology organizations to design and evolve secure, scalable, highly available identity and platform services.

This role requires someone who can move comfortably between architecture and implementation: defining technical direction, evaluating trade-offs, solving complex engineering problems, mentoring engineers, and remaining close enough to the code to lead by example.

Success in this role requires more than designing strong systems. You will be expected to influence technical decisions across teams, navigate ambiguity and disagreement, drive alignment with stakeholders, and raise the engineering bar for the broader platform.

• Lead the architecture, design, and evolution of large-scale, secure, and resilient backend platform services.
• Provide technical leadership for services supporting Salesforce's Trailblazer Identity platform and broader digital ecosystem.
• Translate ambiguous product and business requirements into clear technical architectures and implementation strategies.
• Evaluate architectural alternatives and clearly articulate trade-offs related to scale, reliability, security, performance, operability, and development velocity.
• Remain hands-on with engineering and contribute directly to the design, implementation, review, and evolution of production systems.
• Drive technical decisions and alignment across multiple engineering teams, architects, product partners, and dependent organizations.
• Lead the design of APIs, distributed systems, data flows, and event-driven architectures supporting high-scale customer-facing experiences.
• Establish and champion engineering best practices across system design, testing, observability, operational readiness, security, CI/CD, and software quality.
• Identify technical risks early and drive pragmatic solutions across teams.
• Mentor and coach engineers while helping improve technical decision-making and engineering effectiveness across the organization.
• Use data, prototypes, and technical evidence to influence architectural decisions and resolve technical disagreement.
• Evaluate and adopt AI-assisted engineering tools and practices that improve developer productivity, software quality, and delivery velocity.

We are looking for an experienced technical leader who has demonstrated the ability to operate at Lead Engineer level in complex, production-scale environments.
You should have:

• 8+ years of professional software development experience building and operating large-scale production systems.
• Demonstrated experience leading the architecture and delivery of complex distributed systems or backend platforms.
• Strong hands-on software engineering skills and the ability to remain technically close to implementation.
• Strong architectural judgment, including the ability to evaluate alternatives, explain trade-offs, and make decisions across scalability, availability, reliability, security, performance, and operational complexity.
• Experience influencing technical direction…