Lead Product Manager, Agent Platform

About Pylon

America’s $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build wealth. But while every other financial instrument has been simplified to an API call, mortgages are still assembled by hand.

We started from zero and created the first vertically integrated mortgage platform that turns origination into a single API.

Publicly traded companies and the country’s largest originators are already building on Pylon. Revenue is compounding monthly. We’re backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.

Working at Pylon isn’t for those seeking comfort. The people who thrive here have high agency, strong opinions, and a track record of delivering outcomes without direction. Many of us are former founders. We move quickly, challenge each other directly, and take full ownership of results. It’s hard work, but it will be worth it.

Join us in building America’s mortgage rails
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Agents are starting to do a lot of the work in mortgage, both at Pylon and at our customers. We’re hiring a Lead PM to own the Agent Platform, which is what every Pylon agent is built on and how outside agents work with Pylon.

The job has two halves. The first is internal. You’ll build the tools and infrastructure our engineers, operators, and business teams use to build, test, ship, and monitor agents, for everything from reading documents to underwriting to closing.

The second is external. Our customers are building their own agents, and you’ll make Pylon the easiest place for those agents to do real work. That means MCP servers, APIs designed with agents in mind, and the permissions and guardrails that keep it all safe.

What you decide here will shape how quickly we can automate the mortgage process, and how easily the rest of the industry can build on us.

• Set the direction for agents across Pylon and get product, engineering, and operations aligned on where they’ll make the biggest difference

• Own the roadmap for the platform’s core pieces, like tools, orchestration, context and memory, retrieval, evals, observability, and guardrails

• Make it much faster for internal teams to go from an idea to an agent running in production, and give them shared patterns so nobody builds the same thing twice

• Treat evals as a product of their own. Teams should have shared datasets, benchmarks, and regression checks, plus human review wherever a regulated decision needs it

• Own how external agents work with Pylon, including MCP servers, APIs, scoped permissions, rate limits, and docs that both people and LLMs can follow

• Make sure we can trace and explain every action an agent takes. We’d rather design for regulators from the start than bolt it on later

• Make build or buy calls on models, vector databases, frameworks, and vendors, and keep an eye on cost, latency, and quality

• Write and ship code yourself. You’ll commit to our codebase, build agents on the platform, and understand it the way its users do, which keeps the team close to what’s actually possible

• Work with GTM and Account Management to help customers connect their agents to Pylon, support deals, and make sure customers succeed

• Help hire and grow the team as the platform scales

• You have strong opinions and you’ll defend them. We argue about decisions a lot here, and we’ll ask you to explain your thinking and stand behind it. We also expect you to change your mind when someone shows you you’re wrong.

• You’re ruthless about priorities. Our full stack approach means there’s always more to do than people to do it, so you keep the team on the highest-ROI work and you’re…