Experienced A-Level Automotive Technician — per Flag

Put your diagnostic skills and repair experience to work at Parkway.

Parkway is seeking an experienced technician who can independently diagnose complex concerns, complete quality repairs, and verify that the customer’s concern has been resolved.

We welcome qualified technicians from dealerships, independent repair shops, and fleet service operations. Ford or Chrysler, Dodge, Ram, and Jeep experience is preferred, but demonstrated ability and quality workmanship are central to our selection.

• Up to $60 per flag hour, based on experience, demonstrated skills, and qualifications.
• Opportunities to contribute technical knowledge and help develop less-experienced technicians.
• An interview process that includes a shop tour and a discussion of work mix, dispatch, equipment, schedule, and compensation.

• Medical, Dental and Vision
• Life and Short-Term Disability
• Continuous Improvement Training
• 401K with Match
• Paid Vacation
• Paid Holidays
• Employee Discounts on Parts, Services and Vehicles
• Opportunities for Growth

• Verify customer concerns and perform systematic testing to identify the cause.
• Diagnose electrical, electronic, drivability, and mechanical concerns within your qualifications.
• Use scan tools, wiring diagrams, service information, technical bulletins, and appropriate test equipment.
• Complete authorized repairs according to manufacturer procedures and applicable safety requirements.
• Identify additional needs and communicate findings so the advisor can obtain customer authorization.
• Perform post-repair testing and road tests when appropriate to verify the repair.

• Record the customer concern, diagnostic findings, cause, repair performed, and verification results.
• Accurately record labor time, technician assignments, and mileage.
• Provide clear estimates of needed labor, parts, and additional diagnostic work.
• Communicate promptly with advisors, dispatch, and Parts when work is delayed or requirements change.
• Supply the documentation needed to support customer-pay, warranty, and internal repairs.

• Maintain consistent workmanship and participate in root-cause reviews of repeat repairs.
• Follow dispatch priorities and communicate when a job requires additional expertise or resources.
• Share technical knowledge and provide guidance to developing technicians when assigned.
• Maintain an orderly work area and handle vehicles, tools, and equipment responsibly.
• Report missing tools, equipment problems, and safety concerns promptly.
• Continue developing technical skills as vehicle systems and repair procedures change.

• Demonstrated ability to independently diagnose and complete advanced automotive repairs.
• Strong electrical and drivability diagnostic skills.
• Ability to explain your testing process and support repair recommendations with findings.
• Experience using electronic service information and diagnostic equipment.
  
  Dependable workmanship, accurate documentation, and professional communication.
• ASE and manufacturer certifications preferred; relevant hands-on experience will also be considered.
• Willingness to learn dealership systems and complete applicable manufacturer training.

Please identify your specialties when applying, including gasoline or diesel engines, electrical diagnosis, drivability, transmission, or other advanced repair experience. Specialty assignments will be discussed during the interview.

Earn up to $60 per flag hour based on qualifications and the agreed pay plan. A flag hour is a credited labor hour for repair work, rather than an hour physically spent at the dealership. Actual compensation depends on the agreed rate and credited hours.

• Valid Driver's License

Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.