SALES MANAGER

Expotel Hospitality is hiring for a Sales Manager at The Flamingo hotel, located at 15525 Front Beach Rd.

$45,000.00/yr - $50,000.00/yr

The Sales Manager is responsible for using independent judgment to effectively solicit and book substantial profitable business into the properties taking into consideration the needs of the hotel as well those of the client. This position must be able to take the general pricing guidelines and booking patters into consideration and make sound business decisions that will positively impact the hotels revenue.

The Sales Manager is responsible for becoming familiar with all accounts and taking initiative to research and solicit new opportunities in his/her market segments. The Sales Manager should have an upbeat, professional.

• At least 2 years of progressive hotel sales experience in a specific market; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• Must have a driver's license in the applicable state
• College course work in related field helpful

• Flexible and long hours sometimes required
• Light work - exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations including the ability to handle guest objections and disputes to satisfactory results and maintain a professional respectful approach.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
• Must be effective at listening and understanding in order to clarify the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information data and basic arithmetic functions.

• Approach all encounters with guests and employees in a friendly, service oriented and professional manner.
• Maintain regular attendance and punctuality in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs, but will include the daily Expotel Hospitality Service Business Review (E ) meeting.
• Maintain high standards of personal appearance and grooming which include compliance with Expotel Hospitality Service dress code and wearing nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient operations.
• Maintain a warm, friendly and professional demeanor at all times.
• At all times must be attentive, helpful and courteous to all managers, guests and fellow employees.
• Maintain work s that are neat and organized.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Ability to answer guest inquiries about hotel services, facilities and hours of operations.
• Develop a complete knowledge of company sales policies, S.O.P.’s and relevant information to sell and answer questions about hotel in assigned.
• Meet or exceed set goals.
• Operate in the sales department within established sales expense budget.
• Be familiar with all Expotel Hospitality Service sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Book room business while focusing on maximizing room revenue and average rate using standard rate quoting scenarios at all times. Up sell rooms when possible. Enter reservations according to standard operating procedures and handle all special…