Receptionist, Administrative​/Clerical

Responsibilities

Receptionist

Emerald Coast Behavioral Hospital provides inpatient treatment services to adolescents and adults at our 86‑bed facility in Panama City, FL and outpatient services to adolescents and adults at our four outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

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The Receptionist is responsible for greeting and assisting visitors and patients, answering the switchboard, managing incoming and outgoing mail, documenting incoming deliveries, and providing clerical support as assigned. The role also assists with safety and security initiatives, including announcing codes, ensuring visitor sign‑in/out procedures, and identifying escalation issues in the reception area.

• Greets visitors to the building, creates a warm and welcoming environment, determines the reason for the visit, and ensures sign‑in/out procedures are followed, creating temporary badges as needed.
• Answers telephone calls in a timely manner and directs the caller to the appropriate department or employee.
• Assists in the expedient announcement of codes and fire drills.
• Accepts and documents receipt of patient belongings, notifies inventory staff of receipt to ensure timely delivery to the unit/patient, and assists with Inventory Clerk duties as needed.
• Performs other duties as assigned or required by this position.

• Challenging and rewarding work environment
• Competitive compensation
• Career development opportunities within UHS and its 300+ subsidiaries

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees and operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient facilities and other facilities in 39 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

• High school diploma or equivalent required.
• One year of experience on a multi‑line telephone switchboard in a healthcare environment preferred.
• Strong customer service and communication skills, with verbal acuity suited to interacting with the public.
• Ability to work 8:00 a.m. – 4:30 p.m., Saturdays and 8:00 a.m. – 2:00 p.m., Sundays, with flexibility for other days as needed.
• Employment with Emerald Coast Behavioral Hospital requires successful completion of a Level II background screening. For additional information, visit the Florida Care Provider Background Screening Clearinghouse Education and Awareness website at

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We are aware of a scam whereby imposters pose as recruiters from UHS and its subsidiaries. Beware of anyone requesting financial or personal information. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information) from you via email. Our recruiters will not email you from a public webmail client such as Hotmail, Gmail, or Yahoo Mail.

If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement and to verify job opportunities on legitimate UHS career websites before relying on unsolicited calls from recruiters.