Visitor Reception Center, CAC & Fingerprinting Support Specialis Security Clearance

Visitor Reception Center, CAC & Fingerprinting Support Specialist with Security Clearance

3 weeks ago Be among the first 25 applicants

• Identification Card Administration (ICA):
• Provide  services via Trusted Associate Sponsorship System (TASS) for active duty, reserve, retired military personnel, dependents, civilian employees, and verified contractors.
• Process CACs and DoD identification cards per DoD regulations and AFI 36‑3026: eligibility verification, issuance, retrieval, and destruction of cards.
• Serve as a Verifying Official on the DEERS/Real‑Time Automated Personnel Identification System (RAPIDS) terminal, ensuring data accuracy.
• Respond to telephone inquiries and assist customers with eligibility, application requirements, and DEERS‑related questions.
• Return failed or retrieved CACs to the Defense Manpower Data Center (DMDC) promptly.
• Verify and update personnel data in accordance with DoD, OPNAV, BUPERS, and other relevant directives.
• Provide support for PIN resets and PKI certificate updates.
• Initiate CAC requests and distribute CACs and PINs in accordance with RAPIDS User Guide.
• Ensure compliance with Homeland Security Presidential Directive 12 (HSPD
  12) and Federal Information Processing Standards (FIPS
  201‑1).
• Notify appropriate security personnel of any unauthorized or unsafe acts.
• Maintain RAPIDS equipment in its designated location and ensure workstation security when unattended.
• Complete and maintain all required DoD online training and certifications for DEERS/RAPIDS operations.
• Utilize Microsoft Office (Outlook, Word, Excel, PowerPoint), Microsoft Teams, and SharePoint for communication and documentation.
• Fingerprinting Support:
• Provide electronic fingerprinting services for submission to the FBI and the Office of Personnel Management (OPM) using a live scan fingerprinting solution.
• Ensure all equipment, facilities, personnel, and support services meet SWFT and OPM standards.
• Support nationwide fingerprinting services, including U.S. territories, for up to 190 personnel annually (approximately 16 scans per month).
• Submit fingerprints via the OPM‑approved Secured Web Fingerprint Transmission (SWFT) system.
• Ensure electronic fingerprint files meet OPM SWFT format requirements for prospective new hires across the U.S. and its territories.

• Security Clearance: Must have a favorably adjudicated Tier 3 Background Investigation for access to Controlled Unclassified Information (CUI).
• Education & Experience: High school diploma or equivalent required. Minimum of one year experience in a customer service environment preferred.
• Specialized
  
  Experience:
  
  HR background in at least one of the following disciplines:
  Military Pay, Military Personnel, Travel Claims, or Navy Transportation.
• Equivalent experience in the private sector or other federal agencies may be substituted.
• Technical Proficiency: Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, and SharePoint.
• Familiarity with DEERS/RAPIDS systems and associated DoD policies and user guides.
• Experience with live scan fingerprinting systems and electronic submission via SWFT.
• Communication
  
  Skills:
  
  Proficient in oral and written communication. Ability to explain complex procedures and policies clearly and professionally.
• Administrative
  
  Skills:
  
  Strong attention to detail, grammar, spelling, punctuation, and military terminology.
• Ability to operate standard office equipment including computers, copiers, scanners, and fax machines.
• Certifications: Must obtain and maintain all required DoD certifications for DEERS/RAPIDS and SWFT fingerprinting operations.

• Job :
• Work Type:
  On‑Site
• Location:
  
  Panama City Beach, FL
• Salary: $15.00 per hour
• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Defense and Space Manufacturing