Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T0811

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0811)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0811) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you complete daily tasks
• When guests need assistance, engage with guests in a welcoming way to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about the tools, products, and services available in the total store and in your area, to solve issues and improve guest experience
• Thank guests and let them know you’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
• Scan and bag all guest items efficiently, accurately and in compliance with safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Explain how to use features within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering, and guide guests on enrollment and usage
• Handle returns following store policies; collaborate with leadership as needed
• Maintain a clean, organized work area
• Stock supplies during store hours and stay available for guests
• Demonstrate ethical conduct, safety and compliance; work safely and report hazards
• Support guest services such as order pick up, Drive-up orders and returns, while complying with laws
• All other duties based on business needs

• You enjoy interacting and helping others, including guests and team members
• You thrive in a fast-moving, active environment where teamwork and flexibility are key
• You are open to a flexible schedule (including nights, weekends, holidays)
• Effective communication, welcoming attitude, attention to detail
• Willing to educate guests about products and services; can operate handheld scanners and other technology
• Ability to work independently and as part of a team; stay composed in a fast-paced setting
• Ability to handle checkout operations, transactions, and related duties; lift up to 44 pounds occasionally

Americans With Disabilities Act (ADA) information and accommodations:
Target will make reasonable accommodations for applicants with disabilities. For accommodations, please contact candidate.acc

Applications for this role are accepted on an ongoing basis and there is no Final date to receive applications. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.