Customer Service Representative - Part time Patient Registration

Customer Service Representative – Part Time Patient Registration

Location: Ascension Sacred Heart Bay Medical Center

Shift

Hours:

PRN – part time, work as needed. Shifts range between 8–12 hours.

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine deep expertise of a global workforce of revenue cycle professionals with industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As a Customer Service Representative, you’ll help patients check into the hospital, answering questions during registration and building trust by listening with compassion while collecting accurate information quickly.

• Work on computers and answer phones to intake information in a busy environment.
• Collect details across multiple screens, ensuring data is entered correctly between physician and nurse check‑ins.
• Help patients who may be ill or worried, listening and easing their anxiety.
• Operate quickly in a fast‑paced environment, adapting to varying health plans and unexpected situations.
• Collaborate with a supportive team focused on career development.

• High School Diploma or GED.
• Excellent customer service experience.
• Confidence in multitasking, quick learning with technology, typing speed and phone skills.
• Ability to see illness and injuries; up‑to‑date on vaccinations.
• Pass a drug test and background check.

Pay: $15.00 – $20.28 per hour (base pay range). Individual pay determined by role, level, location, skills, experience and training.

R1 RCM Inc. is dedicated to equal employment opportunity and provides a workplace free from harassment. If you have a disability and require a reasonable accommodation, please contact 312‑496‑7709.