Workforce Development Support Specialist

Responsibilities

• Support the PCD University (PCDU) Program Manager, Mentoring Program, and Workforce Development Director in assessing and implementing workforce development strategies.
• Provide guidance and technical assistance on systems including Waypoints, Total Workforce Management System (TWMS), and the Human Capital Center website via phone, email, and in-person.
• Assist employees in updating transcripts and Individual Development Plans (IDPs).
• Monitor mandatory training compliance, report delinquent statuses, and generate system reports.
• Participate in NAVSEA HQ Waypoints Tag-Up meetings.
• Schedule and manage PCDU training events (virtual and in-person), including rosters, waitlists, and reporting within specified time frames.
• Coordinate with the Contracting Officer Representative and vendor representatives to provide class rosters and attendance data.
• Support strategic planning, workforce shaping, data collection, and special projects.
• Conduct annual workforce development needs assessments using organizational inputs such as IDPs, business plans, and environmental trends.
• Provide administrative support for Government-led training programs, including Defense Acquisition University (DAU) and PCDU.
• Manage document control for New-Hire Onboarding processes and forms on HR SharePoint and Waypoints.
• Schedule and maintain onboarding and supervisor training sessions, manage rosters, upload materials, and produce timely reports.
• Monitor supervisory training compliance and update relevant systems accordingly.
• Provide technical and administrative support for audio-visual and communication needs during WFD courses.
• Update training records in Waypoints and TWMS.
• Collect and analyze course evaluations and survey data, reporting results to the WFD Program Manager.
• Attend WFD Branch meetings as required.
• Maintain and analyze the Employee No-Show spreadsheet to identify attendance trends.
• Conduct historical data entry for training attendance records up to seven years.

• Security Clearance: Must have a favorably adjudicated Tier 3 Background Investigation for access to Controlled Unclassified Information (CUI).
• Education & Experience: Associate’s or bachelor’s degree in human resources, Business Administration, Education, or a related field preferred. Equivalent experience may be considered.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), Tableau, and familiarity with TWMS, Waypoints, and the Human Capital Center website.
• Communication
  
  Skills:
  
  Strong verbal and written communication skills with the ability to provide clear guidance and support across multiple platforms.
• Organizational
  
  Skills:
  
  Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines within tight time frames.
• Analytical
  
  Skills:
  
  Experience in data collection, analysis, and reporting to support strategic decision-making.
• Interpersonal
  
  Skills:
  
  Ability to work collaboratively with various stakeholders including program managers, HR personnel, and external vendors.
• Detail-Oriented: High attention to detail in managing records, reports, and training documentation.
• Experience: Prior experience in workforce development, training coordination, or HR support in a government or military environment is highly desirable.

Work Where it Matters

Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders
, FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers
, FRA delivers streamlined operations in support of an increasingly fast-paced, complex, and dynamic digital environment.

As a FRA employee
, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.