RN - Registered Nurse - Trauma Program Manager

Job Summary

We’re working to create a national model for improving health. Today, we’re focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.

The RN Trauma Program Manager oversees personnel and daily operations related to the trauma program, including administration, implementation, communication, and strategy. Responsible for developing, implementing, and evaluating all aspects of the hospital's trauma program. This includes managing nursing staff, improving patient care flow, coordinating care systems, and collaborating with other healthcare professionals to ensure smooth program operations. Works in partnership with the Trauma Medical Director and Physician Liaisons to provide administrative and medical staff support.

Organizes programs and activities in line with the organization's mission and goals. Develops new programs or expands existing ones to support the organization's strategic direction. Implements and manages changes and interventions to achieve program goals and initiatives.

• Monitors, promotes, and evaluates all trauma‑related activities in collaboration with the Trauma Medical Director.
• Develops, implements, and evaluates the trauma program, including system development, quality improvement, and staff education.
• Ensures efficient and quality care for trauma patients, including clinical decision‑making, resource utilization, and patient satisfaction.
• Develops and implements clinical protocols and practice management guidelines for trauma patient care.
• Monitors and evaluates the quality of care, ensures compliance with trauma standards, and participates in performance improvement processes.
• Manages the trauma program budget, monitors financial reimbursement issues, and identifies opportunities to reduce costs.
• Provides educational opportunities for staff development.
• Maintains a comprehensive trauma registry, analyzes data, and uses it to improve care and program effectiveness.
• Serves as a liaison to administration and represents the trauma program on hospital and regional committees to enhance trauma care.
• Develops and participates in community education and injury prevention activities.
• Attends and/or participates in local, state, regional, and national trauma‑related activities.
• Holds active membership in at least one national trauma organization and attends at least one national conference every three years (for Level I and II programs).
• Participates in multidisciplinary trauma research (for Level I programs).
• Ensures compliance with Pennsylvania Trauma System Foundations standards as well as professional nursing organizations, regulatory agencies, and institutional policies and procedures.
• Reviews and updates policies and standards of care to maintain optimal patient care.
• Facilitates shared governance and practice level advancement of area personnel.
• Ensures goals are met in areas including customer satisfaction, safety, quality, and team member performance.

Candidate must have evidence of qualifications including educational preparation, certification, and clinical experience in the care of injured patients. Measures of competency for TPMs can include:

• Three (3) years as an RN at a trauma center in the care of the injured patient.
• Advanced Trauma Care for Nurses (STN-ATCN) certification and/or faculty within 3 years of hire.
• Alternatively, to the Advanced Trauma Care for Nurses (STN-ATCN) within 3 years, attainment and maintenance of an advanced certification by an accredited organization, such as the Board of Certification for Emergency Nursing (BCEN) will be accepted. Examples of advanced certifications include TCRN, CEN, CPEN, CCRN, PCCN, CPN, CFRN and CNRN.

• Health, dental, and vision insurance
• Three medical plan choices, including expanded network options
• Pre‑tax savings plans (FSA & HSA)
• Company‑paid life,…