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Member Care & Solutions Specialist

Job in Papillion, Sarpy County, Nebraska, 68046, USA
Listing for: Family Trust FCU
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Member Care & Solutions Specialist I

Family Trust FCU is seeking a Contact Center Consultant I to serve as the primary contact for members via phone, email, and chat. The role focuses on resolving inquiries, researching issues, and providing accurate support across credit union products and services.

Essential duties include handling inquiries, ensuring member privacy, and cross-selling services to promote member financial well-being. Minimum six months of related experience and a high school education are required.

This opportunity is for the Member Care & Solutions Specialist I role at Family Trust FCU.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in NE, United States.

This opportunity is part of our work in Sales, Consulting.

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