Papio Bay Facility Attendant

Papio Bay Facility Attendant

City of Papillion

Join everyone in the summer sun and work as a Facility Attendant at Papio Bay. Help upkeep the facility to ensure patrons have a safe and sanitary space to enjoy. Promote positive interactions among patrons by greeting them at the front gates or in the concession stand. Work alongside Lifeguards and Management to maintain a safe and orderly pool environment.

Papio Bay Facility Attendant

Assigned Facility Manager / Recreation Coordinator

Under immediate supervision, responsible for the daily maintenance and upkeep of assigned Recreation Facility. Assists in the supervision of recreational programs and activities, daily event operations, and ensures the efficient provision of services to the community for all functions held. An incumbent will be required to work varied hours during the week, including evenings, weekends, and some holidays.

• Inspects and cleans facilities, eating areas, associated bathrooms, on a regular basis to maintain cleanliness and a hazard‑free environment; performs various custodial duties such as sweeping, picking up trash, sanitizing, and vacuuming.
• Performs general setup, cleanup, and maintenance to areas for events such as cleaning spills, removing trash, tidying up, replacing tables and chairs, opening and closing dividers, and returns equipment used for the event.
• Responsible for ensuring the compliance of departmental policies regarding hygiene, health, safety, and sanitation procedures.
• Correct potential health and safety concerns, or reports to supervisor.
• Provides a safe and creative play atmosphere for children under the care of all Recreation facilities participating in recreational programs and activities. Reports any incidents of child abuse/neglect per guidelines.
• Responsible for adhering to and enforcing rules and regulations to ensure a safe and enjoyable environment; refers individuals who fail to comply with regulations to the supervisor.
• Attends staff meetings and participates in employee training sessions as required.
• Establishes and maintains positive public relations with the public, recreation participants, and other employees. Refers citizen complaints to the supervisor for resolution.
• Operates point‑of‑sale systems, which includes the recreational software used for membership, registrations and department programming; accepts cash and credit payments, makes accurate change, maintains cash drawers, and accurately reports sales if assigned to facilities with concession and/or admission sales.
• Operates various equipment, appliances, and utensils; ensures that equipment and utensils are in proper working order.
• If assigned to a facility with a concession stand, reports complaints, problems, and needs concerning equipment and food supplies to appropriate supervisor such as defective, damaged, or lost utensils, supplies and equipment, spoiled or unattractive food, and menu complaints.
• Participates in citywide special events as needed.
• Ability to maintain regular and dependable attendance on the job, including attendance and job performance for possibly prolonged periods of time when called out on short notice due to weather conditions, emergencies and similar situations of public necessity.

• Ability to effectively present information and respond to questions from patrons.
• Knowledge of rules and protocols of individual and team sports and safety guidelines related to assignment.
• Good knowledge of customer service standards.
• Ability to exercise initiative, good judgement, and work independently with a strong work ethic.
• Ability to consistently project a positive, patient, caring and energetic demeanor.
• Ability to deal with the public in a courteous and tactful manner.
• Ability to understand and follow both oral and written instructions.
• Ability to communicate effectively, verbally and in writing, in English.
• Ability to establish and maintain effective working relationships with all patrons and customers.
• Must be friendly, outgoing and able to positively represent the Recreation Department at public level.