Store Manager, Retail & Store Manager
Listed on 2025-12-17
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Retail
Retail & Store Manager -
Management
Retail & Store Manager, Operations Manager
Store Manager
Auto Zone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well‑stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.
Responsibilities- Leadership & Team Development:
Recruit, supervise, schedule, train, and develop store personnel. - Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
- Motivate employees to excel in their roles and enhance productivity.
- Communication & Customer Engagement:
Ensure clear and effective communication within the team, follow up on tasks, and provide timely updates. - Address customer concerns professionally, turning complaints into compliments.
- Operational Excellence & Safety Compliance:
Conduct and review all opening and closing procedures, manage emergency situations, and maintain risk & safety management practices with PPE compliance. - Sales & Performance Metrics:
Drive WOW! Customer Service, maintain sales productivity, store appearance, and merchandising excellence, monitor cash flow, inventory, and security control, and analyze and reconcile Profit & Loss statements to track store performance. - Process & Team
Collaboration:
Delegate merchandising tasks efficiently, provide performance feedback, conduct evaluations, and foster a culture of success.
- Basic automotive parts knowledge.
- Proven leadership experience with strong communication, decision‑making, and sales‑driving skills.
- Integrity, professionalism, and commitment to customer satisfaction.
- Thrives in fast‑paced environments while driving operational excellence and team engagement.
- Capable of fostering a positive work culture focused on development and results.
- Proficient in managing, analyzing, and reconciling Profit & Loss statements.
- Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
- Flexibility to work evenings, weekends, and holidays as business needs arise.
- Exceptional Communication:
Strong people skills and effective communication in both Spanish and English. - Automotive Service Excellence (ASE) Certification (preferred).
- Competitive pay
- Unrivaled company culture
- Medical, dental, and vision plans
- Exclusive discounts and perks, including an Auto Zone in‑store discount
- 401(k) with company match and Stock Purchase Plan
- Auto Zoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short‑ and long‑term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for Auto Zoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ.
About UsSince opening our first store in 1979, Auto Zone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer‑first mindset and commitment to Going the Extra Mile define who we are, for both our customers and Auto Zoners. Working at Auto Zone means being part of a team that values dedication, teamwork, and growth.
Whether you’re helping customers or building your career, we provide tools and support to help you succeed and drive your future.
An applicant’s criminal record is not a disqualification from employment and will be considered individually based on the nature of the offense, evidence of rehabilitation, and time elapsed since the offense. Auto Zone may consider certain offenses to be relevant to positions responsible for financial transactions, driving company vehicles, or supervising minors.
Online ApplicationAn online application is required. Click the Apply button to complete your application. For step‑by‑step instructions on how
Equal OpportunityAuto Zone, and its subsidiary, ALLDATA, are equal‑opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
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